For TV Wall Mounting:

Please give us 24 hours notice for rescheduling or cancellations. Late cancellations or rescheduling will incur a $50 fee.

Please do not open your item’s boxes and let the technician care for you. Otherwise, we cannot accept any liability for missing or damaged parts. In such cases, you will be required to pay the full invoice until the missing or damaged parts are replaced. You have a 30-day warranty period to inform us of any missing or damaged parts for us to return and complete your project.

We do not provide any haul away or moving services. Please make sure your item is already in the room/place where you want it assembled/installed before the appointment. If your item needs moving and therefore leads to the cancellation of the appointment, it will lead to a cancellation charge.

For Other Services:

  1. You don't need to pay the Installer directly. We charge your stored payment method after the service is done and you confirm your satisfaction.
  2. If the installer suggests you cancel your order with FixTman and work directly with them or the installer attempts to address please inform us immediately, it violates our terms and may void your satisfaction guarantee.
  3. If you require extra service beyond the invoice, please notify FixTman to include them in the invoice.

Otherwise, we cannot take responsibility for the customer satisfaction regarding that extra service.