Thank you for choosing FixTman. Please review our Appointment Policy before booking. By scheduling or paying for a service, you agree to these terms.

Please provide at least 24 hours’ notice if you need to reschedule or cancel.

Cancellations or rescheduling within 24 hours of your appointment will result in a $50 fee.

If the technician arrives and service cannot be completed because items are not ready, placed incorrectly, or require moving/haul-away, a cancellation or trip fee will apply.

A responsible adult (+18) must be present during service and sign off on completion.

Please ensure items are placed in the final room/location before the technician arrives. Our technicians do not move or haul items.

Pathways must be clear and safe for service.

Do not open boxes before the appointment. If opened, FixTman cannot accept liability for missing or damaged parts. If service cannot be completed, a $30 trip fee may apply.

A 20% deposit may be required before service.

Do not pay the technician directly. All payments are processed securely through FixTman.

Full payment is due upon completion. By paying, you confirm that the service has been delivered satisfactorily.

Once service has started, all fees are non-refundable. If prepaid services cannot be performed, a full refund will be issued.

Covers repair or re-assembly if issues arise due to FixTman’s workmanship.

Warranty is valid only if FixTman is allowed to return and attempt repair. Refusal voids coverage.

Excludes: manufacturer defects, weak walls/floors, misuse, relocation, or environmental damage.

Liability is limited to the service fee paid.